|
Integrated Sales Force Automation: |
|
|
|
|
|
|
CRM provides you with the tools to manage and analyze all
current and historical account details. Your sales team to easily identifies
and recruits new clients, or resells to existing ones. With CRM, you can
easily manage multiple accounts and opportunities, and automatically
distribute leads to sales professionals around the world. Sophisticated
workflow features provide automated sales processes to guide sales people
through proven selling methods. CRM also can be configured to automatically
trigger literature fulfillment, follow-up appointments, callbacks, daily tasks
and much more! |
|
|
|
Work Flow Automates Business Rules |
|
|
|
|
|
|
Integrate
pre-determined business rules across all channels, departments and
employees. To help assess and design workflow, CRM provides graphical views
of the process and its development patterns. In combination with e-mail
integration, CRM ensures that actions requiring attention or escalation are
automatically routed to the appropriate employees or partners. CRM creates
confidence among employees that issues are not going to fall through the
cracks and frees their time to perform more important tasks. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Marketing
Automation and Integration |
|
|
|
|
 |
Customer Service Integration |
|
 |
Campaign Management |
|
 |
Marketing Evaluation Tools |
|
|
|
|
|
|
|
|
|
|
Customer Care Call Centers |
|
|
|
|
|
 |
Call And Email Logs |
|
 |
Reduce Call Times |
|
 |
Escalations and Workflows |
|
|
|
|
|
|
|