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Customer Resource Management CRM

DKS Consulting, Networking, CRM, Qucik Books, Webhosting.

CRM Certified Consultants.

	Knowledgeable and Thorough
	Professional and Experienced
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	Certified QuickBooks ProAdvisor


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Better

	Integrated Sales Force Automation
	Quick Books Installation and Support
	Network Administration
	Web Hosting and Design

Smarter

	Marketing Automation
	Marketing Campaign Management
	Marketing Evaluation tools
	Email And FAX Integration
	Network Security Consulting

Faster

	Customer Retention
	Tracking Sales Cycles
	Customer Support
	Enterprise Wide Communications Integration

CRM is Customer Resource Management

At a time when acquiring and retaining customers is more expensive than ever before, building customer satisfaction and loyalty is a key element of business success. CRM will provide you with the needed tools for your sales force, customer care, customer support center and marketing efforts. All integrated into one unified and highly configurable product.

Integrated Sales Force Automation:

Sales cycles from first prospect to final sale

Account and Activity Management

Sales Cycle Management

WAP Solution—Mobilize to Make Every Sale

Graphical Analysis and Reporting

Marketing Automation and Integration

Customer Service Integration

Campaign Management

Marketing Evaluation Tools

CRM eCRM

Customer Care Call Centers

Call And Email Logs

Reduce Call Times

Escalations and Workflows